“Three women, 10 years in the same business partnership. That’s got to be some kind of record,” says Right At Home co-owner Marion Boland. “There should be a sitcom about us!” pipes in partner Eileen Mullane. The third partner, Cindy Matsumoto, nods in agreement as she jumps up to chat with one of hundreds of customers who routinely scour this 6,800-square-foot consignment store for “furnishings, rarities, and curiosities.”
Most towns this size have never seen anything quite like this chic secondhand haven. The merchandise, provided by Park City homeowners, is of very high quality, accepted only if it’s in great condition. Alongside lavish sofas and easy chairs, browsers find a constantly changing selection of treasures such as old mining axes, antique lanterns, sleighs, kitchen scales, or even a New York City phone booth.
Yes, the inventory and atmosphere are extraordinary, but it’s the trio of women behind the store who have turned it into something of a regional phenomenon—one that attracts customers from far and wide, including professional designers who are furnishing the likes of Montage and St. Regis Deer Valley units with their goods.
Mullane has always had something of the Midas touch when it comes to entrepreneurial ventures (she previously co-owned two very successful area restaurants). She says the idea for the Park City store was pure serendipity. “I was randomly talking to a stranger who was complaining about the lack of consignment shops in Park City, and it just hit me,” she recalls. “That conversation came about just as I was pondering what to do next. I wanted something fun. I thought about my friends. Marion’s children were getting older, and Cindy had stopped teaching. I just had this moment where I said, ‘That’s it!’ We all love treasure hunting, so it was a natural. Within two weeks we had rented our first space.”
Boland (seated), who has a retail background and serves as sales and marketing guru, says, “Our strength as a business comes from the fact that we each play a distinct role. We are very respectful of one another.” In addition to evaluating items that people bring in, Boland goes to potential sellers’ homes to help them decide which pieces would sell best. “Our focus is getting quality and unusual items and pricing them to move within 60 days. Ten years of experience has taught us to price them right.”
Matsumoto (standing at right), a former teacher and current Park City councilwoman, works the floor, speaks with customers, and helps to screen new inventory. “The store is a real social network,” she notes. “People come in to visit and talk about all kinds of things.”
And Mullane (at left), who runs the “back of house” operations, points out a great perk. “Not that we scoop up all the great inventory,” she says, “but every stick of furniture in my house is from the store!”